FAQ Page

FAQ Page2012-12-05T17:20:13+08:00
Where is your main market?2019-11-12T20:27:47+08:00

Anybody in the world,who need our product, we deliver it,no more excuse.

What’s your main products?2019-11-12T20:21:20+08:00

We mainly exporting goods covering products of monomer, plant extract, fine chemicals and API, concerning the field of health and fitness, cosmetic, pharmaceuticals, food and beverages additives, and also feeding stuff.

How do you assure the quality?2019-11-12T20:18:50+08:00

All of our product is from certificated factories, and 3rd-party Testing and sample confirmation before order is also provided by your requirement,but you have to cover the additional cost.

Haiyan International want to save your time for” No need to find another supplier”,and we will inspecting and make sure each batch of products is qualified before delivery.

All you need to do is send inquiry and make sure we accepted your order and then you need to do is wait for products.

What about the shipping methods?2019-11-12T18:45:34+08:00

1-50kg: By courier (door to door service): Fedex, DHL, TNT, EMS. It normally takes about 3-7 days.
More than 50kg:By air (port to port): It normally takes about 3-7 days.
More than 50kg By sea (port to port): It normally takes about 7-35 days. (Depends on your destination)

How to place an order?2019-11-12T18:29:36+08:00

Please send your inquiry & final usage to info@haiyaninternational.com,and our consultant will contact and help you to confirm the exact specification before order.

Technical Help2019-10-26T16:49:47+08:00

Please be as specific as possible in describing your issue and we will respond to your request within 3 business days.

    Do you provide free sample and how to get it?2019-11-12T18:31:52+08:00

    Yes,free sample is provided(Except for high value products) and you may contact us (send us email or fill the form) to get a free sample.

    Is there any discount?2019-11-12T18:33:53+08:00

    Yes, all of our products will have some discount in some especial days,please contact us at info@haiyaninternational.com for details.

    What’s your payment terms?2019-11-12T18:39:13+08:00

    T/T advance by bank, Western Union, L/C at sight is accepted

    What about the order delivery?2019-11-12T18:40:41+08:00

    Sample order:within 2 days after the payment is received from factory
    Bulk order: confirm with customers before order
    Customized products order:confirm with customers before order


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